Why I will not buy a MacBook Again

Update April 7th

Logic board was replaced. Effectively this is a new computer (except the screen). Obviously, the flash contents was not copied to the new board.

Received the MacBook Pro and could restore it from Backup. It seems to be working ok and I am using it to update this post.

Now, there is another issue that I am discussing with Apple support team.
In my last visit at the shop I also handed them my HDMI and Ethernet Adaptors so they can verify that the system is functional in the same manner I work with.
These accessories were not returned to me yet and will be shipped today to my home.

 

 

Since I moved to Japan I have been using MacBooks and MacMini. Several generations of both and a very happy customer.

Last year November, I purchased the new MacBookPro immediately as it came out. Upgraded the processor and memory since I plan to use for work and photography hobby.

All was great till several weeks ago when I noticed that sometimes Battery does not charge. A reboot usually solved the problem so I thought it was a software problem.
But then it stopped charging. Reboot, SMC reset did not work.

First visit Apple Shibuya
Monday. Went, waited, waited. A very nice guy tested, experienced the problem and then explain to me that they don’t have parts, Apple does not keep Parts in their repair centers (!!!).
Which means I have to give my computer and wait till parts arrive and computer fixed.
I did not like it, so we agreed that I will take the MacBook and use it while connected to Power.

From the net I learned that the new MacBook Pro design has limitations: cannot change battery without replacing the cover, SSD is soldered to the logic board
It seems Apple has done some compromises in the design which makes it problematic to service.

The only problem is, it did not work.
Parts arrived.

Second visit Apple Shibuya
Simple, just gave the MacBook Pro

Third visit Apple Shibuya
On Friday (same week) received a call from Apple Shibuya which I could not take. Tried to call, but could not understand what was the problem.
(And here we have another problem, no English phone support in Japan. All calls are routed to Australia which means they don’t know exactly what was wrong with my laptop).

Went to the shop, talked with another nice guy that explained to me that the MacBook was fixed, but during diagnostic tests, they see trackpad issue.
“You would probably won’t notice, but it is a problem we need to fix and we don’t have the parts”.
We agreed again that I will take the laptop, use it with a faulty trackpad and return when the parts arrive.

BUT, next morning (Saturday) I notice the battery does not charge again.

Fourth visit Apple Shibuya
Saturday noon rushed to Apple to give the MacBook.
The same nice guy was there, saying the parts arrive and that it will be fixed immediately and shipped to my office on Monday.
Received a call on Sunday that indeed it was fixed and no error.

Macbook arrive to my office Monday morning, seemed to work, but I noticed once when I plugged power that it was “no charging” before changing to charging mode. Strange.
Next morning, same issue, battery is not charging.

Fifth visit Apple Shibuya
Tuesday morning, waiting for the shop to open so I can give the MacBook and rush to my meetings.
Will not accept anything but a new computer.

If I get a new computer, this will be my last Apple MacBook

Changes

A sweets shop was closed yesterday in Shinjuku.
Though I usually don’t eat sweets, the smell of this shop brightened my mornings.
Walking past it, seeing the preparations for the day, smelling the sweet sweet smell.

Afternoons were different. The same sweet smell, this time with people (mostly women) buying something sweet after a long day at work.

Cray Financial reports

A different subject than usual, and obviously expressing my own opinions.

Cray published their Q4 and 2016 full year results , which gives some insight into the volatility of their business.

 

Quotes:

Actual results for any future periods are subject to large fluctuations given the nature of Cray’s business.

 

Revenue in the first quarter of 2017 is expected to be approximately $55 million.

 

While revenues for Q4 2016 were $346.6M, which are more than half the full year revenues of $629.8M, while Q1 is estimated at $55 million.

As an amateur investor, I would not invest in Cray stock. Volatility and uncertainty are scary.

What I fail to understand is analysts opinion that still rate the stock between Buy to Strong Buy (Closer to Buy). Am I missing something

Amazon and iTunes MP3 prices

As I am interested in purchasing “Sleater Kinney” ‘s new album “No Cities to Love”, I checked Amazon Japan,  Amazon US and iTunes for prices.

Can’t understand why:

1. Japanese version has one additional song “The Fog and filthy Air”

2. Price is $7.99 in the US, while ¥1600 in Japan
(According to current currency rate, $7.99 should be ~¥950)

3. iTunes (Japan) is also ¥1600, but no additional song, just a booklet

Screen captures below

Sleater Kinney Amazon US
Sleater Kinney Amazon US

 

Sleater Kinney Amazon Japan
Sleater Kinney Amazon Japan

 

Sleater Kinney iTunes
Sleater Kinney iTunes

The Power of Hype

Or maybe rather, the power of Marketing.

Although most of my work is Technical, discussing Technical details with extremely Technical people, I am sometimes surprised by the Power of Hype.

It is not about the latest SmartPhone or gadget, but it is sometimes about latest Technology trends. Even when there is not much behind it, I notice it is being discussed and considered because “people talk about it”.

One thing that I can’t do is “object the Hype”. I can explain it, talk about it, but I can’t say “this is Hype”, because I will be considered “uninformed” (or maybe “not cool”)

Japan Economy – an interesting analysis

Nikkei has an interesting interview on Japan economy with Bill Emmott, former Economist editor.

 

My take: reform of the Labor Market :

 

I think the big thing that needs to be done is to have a single labor law that applies to everyone, so to reduce the amount of protection for regular workers to make it easier to fire people, but then have the same protections for the irregular workers, so there should be one law for everyone.

Delivery dates

End of year sales? Tablet wars?

Kindle whitepaper delivery date moved from November 2012 to January 2013! Seems like I am going to see many kindles in the train in the near future.

And the iPad Mini, how is it doing?
From Nov. 2nd delivery, it is now “Two weeks”.

At least we know that Apple supply chain is working better than Amazon